Returns & Exchanges

At WHAT THE FLEX, we want you to love your fit as much as we do, which is why we offer a 30-day window for easy returns and exchanges on all unworn items. If your gear doesn't meet your standards, we'll help you swap it out or get your money back without the hassle.

1

Initiate Your Request

Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

2

Pack Your Gear

Place your items back in their original packaging, ensuring all tags are attached and the garment is in its original, unworn condition.

3

Ship It Back

Print the prepaid shipping label provided by our portal and drop your package off at any authorized carrier location.

4

Receive Your Refund

Once our warehouse inspects your return, we will process your refund or ship your new exchange items within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing